Biostorage & Biospecimen Management
Monitored, temperature-controlled storage for clinical and research specimens, with sample-level chain of custody and retrieval on the same network that collected and transported them.
Ambient to -80C
Four monitored storage classes
ISO 13485
Quality system covering storage & distribution
24/7
Operations center behind every retrieval
What biostorage covers, and what it does not
Biostorage is the controlled holding of biological material at a defined temperature class, with a record of where every unit is, who has touched it and what temperature it has been kept at. The material is usually blood and its fractions, urine, saliva, swabs in media, nucleic acid extracts, and the reagents and kit components that travel with them. DS2 stores specimens and kits. It does not store investigational drugs, dispensed medication or organs, and it does not broker specimens from a bank.
The reason to buy storage from the company that runs your collection kits and your courier routes is custody. A specimen that is collected in a DS2 kit, moved by a DS2 courier, stored in a DS2 freezer and shipped out by DS2 has one record from the draw to the analyzing laboratory. Split those steps across vendors and the record restarts at every handoff, which is exactly where sponsor monitors and inspectors find the gaps.
Five storage classes, four in routine service
The class is set by the analyte and the retention period, not by habit. Most clinical and trial programs run on the first four; cryogenic storage is scoped when the material needs it.
| Class | Range | Typically holds | Note |
|---|---|---|---|
| Controlled room temperature | 20 to 25C | Dried blood spots, stabilized saliva and swab media, ambient-stable kit components and reagents | USP <659> definition; excursions 15 to 30C |
| Refrigerated | 2 to 8C | Whole blood and short-hold serum or plasma, most transport media, temperature-sensitive reagents | The most common band for clinical specimens |
| Frozen | -25 to -10C | Serum, plasma and urine aliquots for weeks to months, frozen reagents | USP freezer range; -20C in practice |
| Ultra-low temperature | -70C and below | Long-term serum and plasma, nucleic acid extracts, PBMC-adjacent material, retained trial samples | Mechanical -80C freezers |
| Cryogenic (LN2 vapor) | -150C and below | Viable cells and other material that must stay below the glass transition of water | Scoped case by case; not every program needs it |
Stability is analyte-specific and set by the testing laboratory or the protocol. For how the same bands are held in transit, see the cold chain shipping guide.
Custody that does not stop at the freezer door
Storage is where custody records go quiet, because nothing appears to happen. Six things have to be true for the record to hold up.
Registered at receipt
Every container is scanned in against the manifest on arrival, with condition, temperature on receipt and any discrepancy recorded before it goes anywhere near a freezer.
Located to the position
Freezer, rack, box and position are held against the sample ID, so a retrieval is a pick list rather than a search, and an inventory count reconciles to the last unit.
Every touch logged
Retrievals, aliquots, transfers between classes and returns to storage are logged with who, when and why, which is the record an auditor or a sponsor monitor asks for first.
Temperature recorded continuously
Storage units are monitored continuously with alarm escalation to the 24/7 operations center, so an excursion is acted on while the material is still recoverable rather than discovered at the next visit.
Shipped under the same custody
When samples leave, they go out through DS2's own courier network with the pick list, the packout record and the transport log attached, so custody does not restart at the dock.
Reconciled at close-out
At the end of a study or program, inventory is reconciled against the sponsor's list and each unit is returned, transferred or destroyed with documentation, which is what an accountability record requires.
The transport record before and after storage is described on specimen transport & logistics; time-critical retrievals move by next flight out; tracking events can be delivered into your system through LIS integration.
Who stores with DS2, and what they store
Six program types, each with a different reason to keep the kit, the courier and the freezer under one record.
CROs and study sponsors
Trial samples held between analyses, long-term retention after database lock, site-level backup storage and end-of-study reconciliation, with the same partner running the kits and the courier legs.
Clinical trial kittingPharma and biotech
Biomarker and exploratory cohorts stored under sample-level custody, retrieved in defined sets for downstream analysis and shipped frozen to the analyzing laboratory.
Pharma & biotechIVD and device manufacturers
Specimen sets for analytical and clinical validation studies, collected prospectively to a specification through DS2's phlebotomy network where a bank cannot supply them, and stored until the study runs.
Medical device & IVDClinical and reference laboratories
Overflow and retention storage for specimens the laboratory must keep beyond its own freezer capacity, emergency intake when a freezer fails, and holding through a relocation, all retrievable for add-on, reflex and look-back testing.
Reference labsTelehealth and GLP-1 programs
Weight-management and metabolic telehealth programs, including those prescribing GLP-1 medications, order baseline and monitoring labs at scale. DS2 builds the at-home collection kits, moves the specimens, holds retained aliquots for reflex or confirmatory testing, and distributes program materials. DS2 stores specimens and kits, not medication.
Direct-to-consumer testingHospitals and health systems
Off-site storage for research specimens and retained clinical material, with scheduled retrieval runs on the routes DS2 already drives for the system's laboratory.
Hospitals & health systemsWhen the specimens you need do not exist yet
Validation studies for a new assay or device often need specimens a bank cannot supply: a defined population, a defined collection method, a matched tube set, a fresh draw within a stability window. Where that is the case, DS2's mobile phlebotomy network collects prospectively under the sponsor's IRB-approved protocol and consent, in collection kits built for the study, and the specimens move by DS2 courier into storage or straight to the testing laboratory.
The regulatory division of labor is worth stating plainly. The sponsor owns the protocol, the consent and any FDA submission. Many diagnostic device studies qualify for the IDE exemption at 21 CFR 812.2(c)(3) when the sponsor follows the investigational-use labeling in 809.10(c) and the testing is noninvasive, which the rule defines to include simple venipuncture and the use of surplus specimens, and FDA has long stated it exercises enforcement discretion on informed consent for IVD studies that use leftover specimens which are not individually identifiable. Those are the sponsor's determinations to make. DS2 executes the collection, the logistics and the storage to the specification, and keeps the custody record that the submission will rely on.
Seven questions to ask any biostorage provider
Including DS2. The answers separate a freezer with a padlock from a storage program that will survive an audit.
Which temperature classes, and what is the alarm and response protocol?
Not the setpoint: who is paged, how fast, what the transfer plan is when a unit fails, and whether the response record is kept.
Is custody tracked to the sample or to the box?
Box-level tracking means a retrieval is a search. Sample-level tracking means every aliquot has a position and a history.
What is the retrieval turnaround and how does the sample travel?
A provider that stores but does not ship hands your sample to a third party at the freezer door, which is where records break.
What framework is the storage audited against?
ISBER Best Practices, the CAP Biorepository Accreditation Program and ISO 20387 are the recognized frameworks for repositories; ask which one, and ask to see the last audit.
How are identifiers handled?
Coded, de-identified or identifiable material carries different obligations under the Common Rule and HIPAA. The provider needs to know which it is holding and store the key separately.
What happens at the end?
Return, transfer or documented destruction, reconciled against the sponsor's inventory, on a timeline written into the agreement rather than negotiated at close-out.
What do you actually receive?
An exportable temperature history per unit or rack, the access and handling log, and an inventory reconciliation you can hand to an inspector or attach to a submission. Ask for a sample export before signing.
Consent, identifiers and frameworks: who carries what
Storage does not change who is responsible for a specimen's consent; it does make the identifiability question concrete, because the provider has to know what it is holding. Under the revised Common Rule, research with identifiable biospecimens is human subjects research, and 45 CFR 46.116(d) allows broad consent for their storage, maintenance and secondary use. Research using only non-identifiable specimens generally falls outside the definition. Under HIPAA, protected health information is de-identified by the safe harbor method, removing the listed identifiers, or by expert determination, and a limited data set can support research under a data use agreement. DS2 stores material under the identifiability status the client assigns, keeps any code key separate from the specimens, and handles protected health information under a business associate agreement.
Three frameworks define good repository practice: the ISBER Best Practices for repositories, the CAP Biorepository Accreditation Program and ISO 20387 for biobanks. They are the right vocabulary for a storage agreement and the right questions for a site visit. DS2 operates storage and distribution under its ISO 13485:2016 quality system, the same system that covers kit assembly and fulfillment, with continuous monitoring, sample-level records and documented change control. One point buyers often get wrong: CLIA sets retention periods for laboratory records, not for stored specimens; the one specimen clause in 42 CFR 493.1105 is that tissue remnants are preserved until a diagnosis is made. How long a specimen is kept after testing comes from the protocol, the accreditor's checklist or the laboratory's own policy, and it should be written into the agreement.
From intake to close-out
Four steps, each producing the record the next one depends on.
Need a custom protocol or clinical trial workflow? Talk to a kitting specialist.
Intake & Registration
Manifest, condition and temperature on receipt are recorded, each container is barcoded to the sample ID, and the program's storage class, retention period and access rules are set up before the first unit is placed. Existing collections are taken in the same way, reconciled against your manifest and re-racked.
Storage & Monitoring
Units are placed by class with position-level location records and continuous temperature monitoring, alarms escalating to the 24/7 operations center.
Retrieval & Shipment
Pick lists are pulled by sample ID, packed to the class (dry ice for frozen, gel for refrigerated, Category B packaging for diagnostic specimens) and moved on DS2's courier network or next flight out with the custody record attached.
Reconciliation & Close-out
Inventory is reconciled against the sponsor's list; each unit is returned, transferred or destroyed with documentation, and the record is delivered for the study file.
The freezer is one stop on a network you already use
DS2 builds more than 20 million collection kits a year, moves more than 400,000 shipments a month across all 50 states, and runs a 24/7 operations center that acts on an alarm while the material is still recoverable. Storage sits in the middle of that network: kits go out through fulfillment, specimens come back by medical courier, and retrievals leave on the same routes with the custody record attached.
That is the case for buying storage here rather than from a standalone repository: not a colder freezer, but one accountable record from the draw to the analyzing laboratory.
Biostorage questions
What is biostorage?
Biostorage is the controlled storage of biological specimens and materials, such as blood, serum, plasma, urine, saliva, swabs, nucleic acid extracts and reagents, at a defined temperature class with a record of where each unit is, who has handled it and what temperature it has been held at. Commercial biostorage adds the operational layer: intake against a manifest, sample-level inventory, monitored freezers with alarm response, retrieval and shipment, and documented close-out.
What is the difference between biostorage, a biorepository and a biobank?
The terms overlap. A biobank is usually an organized collection of specimens and associated data held for future research, often under a governance structure and consent framework; a biorepository is the facility and operation that stores and manages specimens, whether for research, trials or clinical retention; biostorage is the service of storing and managing material for a client under that client's protocol or policy. DS2 provides biostorage: the client owns the specimens, the consent and the study; DS2 holds, tracks, retrieves and ships them.
What temperatures does DS2 store at?
Controlled room temperature (20 to 25C), refrigerated (2 to 8C), frozen (-25 to -10C) and ultra-low (-70C and below, in mechanical -80C freezers), each monitored continuously. Cryogenic storage in liquid nitrogen vapor, for viable cells that must stay below about -150C, is scoped case by case.
How is chain of custody maintained in storage?
Each container is registered at receipt against the manifest and barcoded to its sample ID; its freezer, rack, box and position are recorded; every retrieval, aliquot, transfer and return is logged with the person, the time and the reason; and the storage unit's temperature is recorded continuously. When a sample ships, the pick list, packout record and transport log travel with it on DS2's own courier network.
Can DS2 collect specimens for a validation study rather than store existing ones?
Yes, where the program needs specimens collected prospectively to a specification. DS2's mobile phlebotomy network collects under the sponsor's IRB-approved protocol and consent, in the collection kits DS2 builds for the study, and the specimens move by DS2 courier into storage or directly to the testing laboratory. The sponsor remains responsible for the protocol, the consent and any FDA submission; DS2 executes the collection, logistics and storage.
Who is responsible for consent and de-identification?
The sponsor or institution that owns the study. Under the revised Common Rule, research using identifiable biospecimens is human subjects research and broad consent is available for storage and secondary use; research using only non-identifiable specimens generally is not. Under HIPAA, protected health information is de-identified by the safe harbor method (removing the listed identifiers) or by expert determination, and a limited data set can be used for research under a data use agreement. DS2 stores what it is given under the identifiability status the client assigns, keeps any code key separate, and handles protected health information under a business associate agreement.
How long can specimens be stored?
That depends on the analyte and the temperature class, and it is the study protocol or the laboratory's retention policy that sets it, not a single regulation. CLIA sets retention periods for records, not for tested specimens (its one specimen clause requires tissue remnants to be kept until a diagnosis is made). Serum and plasma held at -80C are routinely kept for years; refrigerated whole blood is a matter of days. DS2 stores to the retention period written into the agreement and reconciles against it at close-out.
References
- 1.ISBER Best Practices: Recommendations for Repositories, Fifth Edition (2023), International Society for Biological and Environmental Repositories.
- 2.College of American Pathologists, Biorepository Accreditation Program (BAP).
- 3.ISO 20387:2018, Biotechnology, Biobanking, General requirements for biobanking.
- 4.USP General Chapter <659>, Packaging and Storage Requirements: refrigerator 2 to 8C, freezer -25 to -10C, controlled room temperature 20 to 25C.
- 5.45 CFR 46.116(d) (broad consent for storage, maintenance and secondary research use of identifiable biospecimens) and 45 CFR 46.102(e) (definition of human subject).
- 6.45 CFR 164.514(b) (de-identification by expert determination or safe harbor) and 164.514(e) (limited data set).
- 7.FDA, Informed Consent for In Vitro Diagnostic Device Studies Using Leftover Human Specimens that are Not Individually Identifiable, guidance (2006).
- 8.21 CFR 812.2(c)(3) and 812.3(k): IDE exemption for noninvasive diagnostic device investigations, including simple venipuncture and surplus specimens.
- 9.42 CFR 493.1105 (CLIA, Standard: Retention requirements): retention periods apply to records, not to the specimens themselves.
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