Got Questions?
We've Got Answers.
The questions we hear most from labs, hospitals, and clinical research teams looking at DS2, grouped by topic so you can jump straight to what you need.
Every question, all in one place
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Ask the teamYes, the more services you sign up for, the more you save.
Yes, DS2 provides international services.
Yes. Our business development team guides you step-by-step, from component selection through packaging design and labeling.
Yes, we can scale quickly to accommodate any large requests.
Yes, we can add your logo label to our ready-to-order kits for a quick, economical solution.
Yes, we have in-house graphic designers who can help with your custom graphic needs, from kit labeling to instructional inserts.
We hold stocking agreements with multiple suppliers and provide inventory forecasting so we can plan ahead and keep your kits flowing without interruption.
We have complete national and international courier coverage.
Yes. We can simulate any shipping profile, including customer-developed extreme weather environments and industry-standard profiles.
Yes, we have access to dry ice fulfillment.
Yes, we have bio-storage capabilities, including long-term and overflow storage in compliant, monitored facilities.
Yes, we have phlebotomists trained for both adult and pediatric services.
Yes. We have API capabilities and offer a wide range of interface, integration, and traditional ordering options.

